Return Policy
Last updated: January 15, 2025
We offer a 7-day no-questions-asked refund policy for all VGet purchases.
Policy Summary
7-Day Window
Request a refund within 7 days of purchase
No Questions Asked
Simple process with no complicated requirements
Full Refund
100% refund to your original payment method
Fast Processing
Refunds processed within 3-5 business days
Refund Policy
7-Day No-Questions-Asked Guarantee
We stand behind the quality of VGet and want you to be completely satisfied with your purchase. If for any reason you're not happy with your VGet Pro or Enterprise subscription, you can request a full refund within 7 days of your purchase date.
What's Covered
- VGet Pro subscriptions: Monthly and annual plans
- VGet Enterprise subscriptions: All business plans
- All payment methods: Credit cards, PayPal, and other supported payment methods
- Any reason: No need to explain why you want a refund
How to Request a Refund
- Contact us: Send an email to support@vget.download with "Refund Request" in the subject line
- Include details: Provide your order number or the email address used for purchase
- We'll process it: Our team will verify your purchase and initiate the refund within 24 hours
- Receive your refund: Funds will be returned to your original payment method within 3-5 business days
Refund Process Timeline
Step 1: Submit Request
Email us your refund request with order details
Within 7 days of purchaseStep 2: Verification
We verify your purchase and confirm eligibility
Within 24 hoursStep 3: Processing
Refund is initiated through your payment provider
1-2 business daysStep 4: Completion
Funds appear in your account
3-5 business daysImportant Information
Refund Method
All refunds will be processed using the same payment method used for the original purchase. We cannot issue refunds to different payment methods or accounts.
Service Access
Once a refund is processed, your VGet Pro or Enterprise access will be immediately terminated. Any downloaded videos or saved settings will remain on your device, but you will lose access to premium features.
Partial Refunds
We only offer full refunds for the most recent billing period. For annual subscriptions requested within the 7-day window, you'll receive a full refund for the entire year.
Promotional Offers
If you purchased VGet with a discount code or promotional offer, the refund amount will be the actual amount charged to your payment method, not the original price.
Free Trial Policy
VGet Pro includes a free trial period. If you cancel during the free trial, you won't be charged and no refund is necessary. The 7-day refund policy applies to charges made after the free trial period ends.
Trial Extensions
In some cases, we may offer trial extensions instead of refunds for users experiencing technical difficulties. This is at our discretion and designed to help you get the most value from VGet.
Questions About Refunds?
If you have any questions about our refund policy or need assistance with a refund request, please don't hesitate to contact us:
We typically respond within 24 hours
Ready to Request a Refund?
Send us an email with your order details and we'll take care of the rest.
Request Refund