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Return Policy

Last updated: January 15, 2025

We offer a 7-day no-questions-asked refund policy for all VGet purchases.

Policy Summary

7-Day Window

Request a refund within 7 days of purchase

No Questions Asked

Simple process with no complicated requirements

Full Refund

100% refund to your original payment method

Fast Processing

Refunds processed within 3-5 business days

Refund Policy

7-Day No-Questions-Asked Guarantee

We stand behind the quality of VGet and want you to be completely satisfied with your purchase. If for any reason you're not happy with your VGet Pro or Enterprise subscription, you can request a full refund within 7 days of your purchase date.

What's Covered

  • VGet Pro subscriptions: Monthly and annual plans
  • VGet Enterprise subscriptions: All business plans
  • All payment methods: Credit cards, PayPal, and other supported payment methods
  • Any reason: No need to explain why you want a refund

How to Request a Refund

  1. Contact us: Send an email to support@vget.download with "Refund Request" in the subject line
  2. Include details: Provide your order number or the email address used for purchase
  3. We'll process it: Our team will verify your purchase and initiate the refund within 24 hours
  4. Receive your refund: Funds will be returned to your original payment method within 3-5 business days

Refund Process Timeline

Step 1: Submit Request

Email us your refund request with order details

Within 7 days of purchase

Step 2: Verification

We verify your purchase and confirm eligibility

Within 24 hours

Step 3: Processing

Refund is initiated through your payment provider

1-2 business days

Step 4: Completion

Funds appear in your account

3-5 business days

Important Information

Refund Method

All refunds will be processed using the same payment method used for the original purchase. We cannot issue refunds to different payment methods or accounts.

Service Access

Once a refund is processed, your VGet Pro or Enterprise access will be immediately terminated. Any downloaded videos or saved settings will remain on your device, but you will lose access to premium features.

Partial Refunds

We only offer full refunds for the most recent billing period. For annual subscriptions requested within the 7-day window, you'll receive a full refund for the entire year.

Promotional Offers

If you purchased VGet with a discount code or promotional offer, the refund amount will be the actual amount charged to your payment method, not the original price.

Free Trial Policy

VGet Pro includes a free trial period. If you cancel during the free trial, you won't be charged and no refund is necessary. The 7-day refund policy applies to charges made after the free trial period ends.

Trial Extensions

In some cases, we may offer trial extensions instead of refunds for users experiencing technical difficulties. This is at our discretion and designed to help you get the most value from VGet.

Questions About Refunds?

If you have any questions about our refund policy or need assistance with a refund request, please don't hesitate to contact us:

Email Support

support@vget.download

Response Time

We typically respond within 24 hours

Ready to Request a Refund?

Send us an email with your order details and we'll take care of the rest.

Request Refund

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