1. Information We Collect
VGet is designed with privacy in mind. We collect minimal information necessary to provide our service:
Information You Provide
- Email address (for account creation and support)
- Name (optional, for personalization)
- Payment information (processed securely by third-party providers)
Automatically Collected Information
- Usage statistics (number of downloads, feature usage)
- Device information (operating system, app version)
- Error logs (to improve app stability)
Information We Don't Collect
- URLs of videos you download
- Content of downloaded videos
- Personal files on your device
- Browsing history
2. How We Use Your Information
We use the collected information for the following purposes:
- Service Provision: To provide and maintain VGet functionality
- Customer Support: To respond to your inquiries and provide assistance
- Improvement: To analyze usage patterns and improve our service
- Communication: To send important updates about the service
- Security: To protect against fraud and maintain system security
3. Data Storage and Security
We implement industry-standard security measures to protect your information:
- Local Processing: Videos are processed locally on your device
- Encryption: All data transmission is encrypted using SSL/TLS
- Secure Storage: Personal data is stored on secure servers with access controls
- Regular Updates: We regularly update our security practices
4. Data Sharing
We do not sell, trade, or rent your personal information. We may share information only in these limited circumstances:
- Service Providers: With trusted third parties who help us operate our service
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In the event of a merger or acquisition
5. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Receive your data in a machine-readable format
- Objection: Object to processing of your information
To exercise these rights, contact us at support@vget.download
6. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage
- Improve website functionality
You can control cookies through your browser settings.
7. Children's Privacy
VGet is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we discover we have collected such information, we will delete it immediately.
8. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure adequate protection through appropriate safeguards and comply with applicable data protection laws.
9. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations:
- Account Information: Until you delete your account
- Usage Data: 2 years (anonymized)
- Support Records: 3 years
- Payment Records: As required by law
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending email notifications for significant changes
- In-app notifications
Your continued use of VGet after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us: